TruGreen Lawn Care Review (2023)

TruGreen, a national lawn care company, offers high-quality equipment, a convenient mobile app, various plans, and decades of experience. The This Old House Reviews Team spent over 100 hours researching the best lawn care service providers and named TruGreen as the top choice based on plan options, technician training, company availability, and more. Read on to see if TruGreen is the right company for your lawn care needs.

Overall, we give TruGreen a score of 97 out of 100, making it the best lawn care company in the industry. With five lawn care programs and availability in 48 states, TruGreen offers customers flexibility. However, service and quality may fluctuate depending on location.

TruGreen Lawn Care offers a wide variety of plans, each tailored to different homeowners’ needs. The company centers on three major annual programs: its TruHealth℠ Lawn Care Plan, TruComplete℠ Lawn Care Plan, and TruSignature℠ Lawn Care Plan. You can find the plan breakdowns below:

Compare Services by Plan Type

*The TruComplete Lawn Care Plan and TruSignature Lawn Plan only offer overseeding for fescue lawns.

TruGreen also offers a basic annual TruMaintenance℠ Lawn Care Plan, which covers fertilization and pre-emergent and targeted weed killer. Its final annual program, the TruNatural Lawn Care Plan, is a good fit for any homeowner interested in going green. With the TruNatural plan, specialists use natural fertilizer. You can add weed control to your TruNatural plan at no extra cost.

TruGreen also provides some a la carte services:

• Soil Amendment & Analysis
• Lawn Fertilization Service
• Tick & Flea Control
• Grub Control & Prevention
• Mosquito Control & Defense Treatment

All of TruGreen’s services are scientifically backed and performed by TruExpert Certified Specialists. Each specialist must pass the TruExpert Lawn Certification Program, an intensive 10-day course that covers topics like horticulture, agronomics, and safety. At the end of the program, TruGreen pairs each new specialist up with a mentor.

When you start your service, your lawn maintenance specialist will perform a Healthy Lawn Analysis to determine your lawn’s needs. Then, they’ll leave a service summary at your door and offer suggestions and tips for lawn care between TruGreen service visits.

Over the course of one year, TruGreen will visit your lawn every four to six weeks on a regular schedule. All services are backed by the TruGreen Healthy Lawn Guarantee for full-program customers. With that promise, highly trained TruGreen lawn care specialists will return to your lawn as many times as needed between treatments to make sure treatments are effective.

• The size of your lawn: A larger lawn will require more products and labor, increasing your price.
• The condition of your lawn when services begin: A well-maintained lawn will require fewer initial treatments, so the overall cost will be less.
• The area you live in: Services in some parts of the country may be more expensive than in other regions.
• The services you choose: Some plans cost more than others, and a la carte services will add to the overall cost.

A roughly quarter-acre lawn in the South would cost:

However, TruGreen offers customized quotes both online if you fill out this free form and by phone if you call 1-866-817-2287.

TruGreen Quote Process

To receive a quote from TruGreen, you can either sign up online to receive a call from a representative or call the company directly using the links in this article.

When speaking with a representative, you will be asked for the following details:

• Your address, in order for the representative to analyze your lawn’s shape and size through online maps
• Your phone number
• If any previous treatments have been applied to your lawn
• Any current issues you’re having with your lawn
• Any pests that are affecting your lawn’s quality
• Which plan you are interested in—the representative will walk you through your options if you are unsure what you need
• If you are interested in preventative care treatments for your lawn, such as a winterizer

Once the representative has received this information, they can give you a price for the package you’d like and explain how often technicians will visit to maintain your lawn. They will also mention applicable promotions or discounts that can be applied to your final price. If you decide to purchase a plan, they will ask for a credit card number to sign up.

A quote call will typically take between 6 and 20 minutes and is often shorter for customers who have already chosen a plan.

The lawn care provider has broad national availability, servicing every state except for Alaska and Hawaii.

Read what some TruGreen customers had to say about their experiences in the reviews below:

“I have had a great experience with TruGreen. Everyone from the people who answer the phones to the technicians have been very helpful and polite. When I call with a problem, they are eager to do what needs to be done and respond quickly…My lawn is really looking good and I recommend TruGreen for lawn service.” — Dorothy R.

“Was told last Fall my lawn is thick and lush , had Tru Green several years now, in Brunswick, very thorough with Treatments, Always on schedule.” — Dottie R.

We have also received feedback from a couple readers who signed up for TruGreen’s services:

“My lawn looked terrible under their care, and they were not reachable to discuss anything. I tried calling them many times, and 60-minute wait times were apparently acceptable to them. Even canceling the service was an adventure.” — Michael P.

“Started service mid-May and having issues getting PH levels. Lawn has more weeds now than when service first started. Misinformation, poor communication, poor response, and more. ”— Linda P.

*BBB rating is accurate as of September 2023.

TruGreen Lawn Care earned top marks for its wide range of plans and locations, making it a solid option for homeowners almost anywhere in the country. The lawn care provider offers customers a large degree of flexibility and is one of the most experienced nationwide lawn care companies.

We have received feedback from multiple readers indicating varying quality in service depending on the location. However, with TruGreen’s specialist training program, Healthy Lawn Guarantee, and mobile app, the company has shown a commitment to customer service.

If you’d prefer a DIY approach to lawn care, Sunday is a newcomer with user-friendly boxes of lawn treatments shipped straight to your door. This cost-efficient, hands-on option appeals to many new homeowners or those who like to take a more active approach to lawn care.

The This Old House Reviews Team backs up our lawn recommendations with a detailed rating methodology that we use to objectively score each provider. We review lawn care plans and packages, navigate the provider website and speak with customer service representatives, request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plan options, additional benefits and customizability, availability, trustworthiness, and customer service to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.