How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. You may consider a company's qualifications, methods, years of experience, customer reviews, and cost of services.
Below, we discuss each factor in more detail.
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Does the company have a valid license and permits to perform pest control?
Per the United States Environmental Protection Agency (EPA), all pesticide applicators and those that supervise them need to be licensed at the state level. The EPA has established minimum competency standards, and the California regulatory agencies handle the granting, maintaining, and revoking of licenses.
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Is the company a member of any professional organizations?
There are additional optional certifications that can help show that a pest control company is reputable. One of these is the GreenPro Service Certification. To earn this certification, a company must show that its methods are more environmentally friendly and that its employees receive up-to-date training. Other various certifications can be earned through QualityPro and similar trade organizations.
A pest control company can also be a member of various professional organizations. Pest control companies can join state-level organizations in addition to national organizations such as the National Pest Management Association (NPMA). By being a member of these optional organizations, a company helps support its reputability and gains access to education, resources, and a network of other professionals with whom to compare best practices.
Professional Experience and Specialties
A company's years in business can indicate how much experience it has handling pests in your area. You can also look at its website or look through customer reviews to figure out whether it has experience eliminating the species of pests you are dealing with. If this information is not available online, getting in touch with a company representative is a great way to learn more.
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Reviews and Recommendations
You can look up a company's reviews and rating on the Better Business Bureau (BBB), check out social media and local review sites to hear what other people are saying, or verify its license standing via the California licensing board.
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Cost of Services and Guarantees
Pest control costs can vary based on things like your location, the type of pest being treated, the size of your house, and other factors.
When considering the cost of services, you should try to determine whether a company provides free on-site estimates as part of its services. This can inform you whether the company fits into your budget. Also take into account what guarantees a company offers: If the problem is not resolved, or returns, will the company provide additional treatment until the issue is handled satisfactorily?
Safety and Treatment Methods
Your preferences regarding safety for yourself, your children, your pets, and the environment might affect which provider and treatment methods you choose.
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Safety
Ask your pest control provider if they plan to use low toxicity or non-toxic pesticides, and if not, what sort of precautionary measures they will have in place. Any pesticides that are not minimum-risk chemicals need to be registered with the EPA. Your pest technician should be able to supply information about all of the pesticides they are going to use.
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Treatment Methods
You can ask if your technician will start with lower-toxicity, more natural options before employing harsher chemicals.
Many companies have started to use Integrated Pest Management (IPM) to eliminate pests while reducing personal and environmental risks. The steps of IPM are as follows:
- Identify problem pests and determine whether immediate action is required.
- Determine the best and safest course of action.
- Manage the pest problem using a combination of physical, cultural, biological, and mechanical controls.
- Employ chemical controls only when required, and always with other techniques for effective long-term pest management.
- Observe the results and implement additional pest control as needed.