How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. Things you might consider include qualifications and licensing, treatment methods, years of experience, customer reviews, and cost.
Below, we dive into detail on each of these factors.
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Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) has established minimum competency standards for pesticide application, licensing is handled at the state level. All pesticide applicators (and their supervisors) in Kentucky must be licensed by all the necessary state regulatory agencies.
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Is the company a member of any professional organizations?
Pest control companies have the option to obtain certifications from trade organizations like QualityPro. These are not required, but can help you assess the quality of a company's products. For example, the GreenPro Service Certification recognizes comprehensive and effective pest control treatment that is safer for humans and the environment.
There are certain professional organizations that a pest control company can be a member of. While not mandatory, membership in organizations like the National Pest Management Association (NPMA) or state-level organizations help show a company's reputability. In the NPMA and other organizations, pest control companies have access to education, resources, and a network of other professionals with whom to discuss best practices.
Professional Experience and Specialties
The amount of time that a company has been in business can shed some light on its experience dealing with pests in your area. Online reviews or the company's website itself can also inform you whether it has the skills and experience necessary to handle your specific pest problem. If you cannot find the answers to your questions online, reaching out to the company directly is an excellent way to learn more.
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Reviews and Recommendations
Resources that can help you verify a company's reputation include the Better Business Bureau (BBB), local review sites, and social media. You can also confirm the status of a company's license through the Kentucky licensing board.
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Cost of Services and Guarantees
Things like your location, the size of your house, the type of pest being treated, and other factors can all affect the price of pest control.
You can find out whether a company provides free on-site estimates (to determine if it fits in your budget) and what type of guarantees it has. Often, a company will guarantee that if it does not solve your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
When it comes to choosing a pest control provider, you want to choose one that will help keep you, your family, and your pets safe. You'll likely also prefer a provider that is environmentally-conscious.
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Safety
You want to ensure that you understand the precautions around pesticides used around your home, for the sake of your family, your pets, and yourself. Your pest control technician should be able to provide information about all pesticides they plan to use, whether they are low toxicity or non-toxic, and (if not) what safety measures they have in place. All pesticides (except minimum-risk ones) need to be registered with the EPA.
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Treatment Methods
Organizations looking to reduce their reliance on chemical pesticides often implement procedures such as Integrated Pest Management (IPM). Using IPM involves a series of steps:
- Identify the source of the pest problem and assess whether immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of mechanical, cultural, biological, and physical controls to manage the pest problem.
- Use chemical controls only if needed, and always with other controls for effective long-term pest management.
- Assess the outcome and provide additional pest control as needed.