How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. Important decision-making factors include the company's qualifications, its treatment methods, experience and reviews, and of course the cost of services.
Below, we explore the details of each of these factors.
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Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has set minimum competency standards for pesticide applicators, but licensing is taken care of at the state level. All pesticide applicators and supervisors in Arizona must be licensed through the proper state regulatory agencies.
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Is the company a member of any professional organizations?
Pest control companies can optionally obtain additional certifications like the GreenPro Service Certification. This certification is awarded once a company has proven its methods to be more environmentally friendly and demonstrated that it also maintains certain other standards, such as up-to-date employee training. A pest control company can also earn other certifications from trade organizations like QualityPro to further verify its methods and practices.
A pest control company can also belong to professional organizations. Becoming a member of an organization like the National Pest Management Association (NPMA) or a state-level organization grants a pest control company access to education and resources, plus a network of professionals with whom to compare best practices. Joining one of these organizations is not mandatory, but it can help show that a company follows industry best practices.
Professional Experience and Specialties
You can look at a company's years in business to help determine how much experience it has handling pests in your area. You can also browse its website or look through customer reviews to decide whether it has the right kind of experience handling the species of pests you are dealing with. If this information can't be found online, contacting a representative directly is a great way to learn more.
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Reviews and Recommendations
You can look up a company's Better Business Bureau (BBB) rating, look for reviews on local review sites or social media, or check the standing of its license via the Arizona licensing board.
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Cost of Services and Guarantees
Pest control costs can vary based on things like your location, the type of pest being treated, the size of your house, and other factors.
When considering the cost of services, you should first look into whether a company includes free on-site estimates as part of its services. This can help determine whether the company fits into your budget. Also look into what guarantees a company offers: If the problem is not resolved, or if it returns, does the company provide additional treatment until the issue is satisfactorily resolved?
Safety and Treatment Methods
Your preferences regarding safety for yourself, any children or pets, and the environment can affect the provider and the treatment methods you choose.
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Safety
Your pest control provider should use pesticides that are low toxicity or non-toxic whenever possible. If any pesticides used don't fit into one of these categories, your technician should explain what safety precautions will be used to protect your family, your pets, and you. All pesticides that pose more than a minimum risk need to be registered with the EPA.
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Treatment Methods
Many companies are making the switch to using more natural treatment methods before (or in place of) harsh chemical pesticides. Some employ a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Figure out what pests are causing the problem and determine if immediate action is needed.
- Decide on the safest course of action.
- Manage the pest problem using a combination of physical, cultural, biological, and mechanical controls.
- Employ chemical controls only when required, and always with other solutions for effective long-term pest management.
- Assess the outcome and provide additional pest control as needed.